Photos: Surface Pro X – 13″ Touch Screen – Microsoft SQ1 – 8GB Memory – 128GB SSD – WiFi + 4G LTE – Device Only – Matte Black
8 reviews for Surface Pro X – 13″ Touch Screen – Microsoft SQ1 – 8GB Memory – 128GB SSD – WiFi + 4G LTE – Device Only – Matte Black
4.1out of 5
★★★★★
★★★★★
5
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1
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1
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★★★★★
Wedway –
When I first read about the Surface Pro X on Microsoft’s website I didn’t fully realize what the differences between ARM processors and i3, i5, and i7 processors. I still went ahead and purchased it and started using it. At first, when I read that you can’t just install anything on it I was worried about my decision. “Did I just purchase a souped-up Surface RT?”
However the more I used it the more I was confident with my decision. To start, the display on the Surface Pro X is simply gorgeous. The colors are rich and vibrant and it just looks great I love the very thin bezels on the right and left side of the screen!
If you are looking for a tablet/PC to do high-end video editing or late-night gaming sessions then this is not your choice. With the ARM processor you can only run 32 bit programs in emulation mode. However, for watching media, document processing, or other simpler tasks you will not be disappointed. This device is also LTE compatible which I love. I’m an AT&T subscriber and all I have to do is pay a monthly $10 connection fee and I can share my data plan with it. This device also has a solid build and feels very sturdy in your hands.
What I don’t like is that this device is a fingerprint magnet! I am constantly wiping it down and cleaning the back. Some may not be so picky but fingerprints drive me nuts.
The unit also has the ability to increase the SSD space by purchasing a larger drive. A friend of mine took his 128GB Surface Pro X and upgraded it to 512GB. He said this gives him much more piece of mind in not running out of memory. It also saved him money.
Overall, I highly recommend this device to the right person. I am 30 days in on using it and have no regrets buying it.
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★★★★★
Thomas –
I purchased this tablet, along with the type cover (without the pen storage) yesterday.
First, the tablet is VERY nice, it has good memory, it’s responsive.
But here’s the problem: It ONLY uses ARM apps. That is, you CANNOT use all your Windows 10 apps on this device because Windows came up with a processor, just for this tablet, that is not compatible with most apps in the market.
Windows, I don’t care about extending a couple more hours of battery power with this proprietary processor.
That’s just not good enough.
I couldn’t find a compatible version of Sketchpad (a leading app for this hobby). Nor could I find an out-of-the-box version of Lightroom (which I use every day) without going down several rabbit holes. Mail would not set up on this device, despite entering everything correctly.
At the end of the day, I realized that ARM isn’t for me.
I don’t spend $1,200 on a tablet with a keyboard just to surf the web. I need it for personal finance, light entertainment, photo editing, sketching, and with the expectation that ANY app I use on my Windows 10 desktop computer WILL work on this tablet.
Otherwise, you should just get a budget tablet.
Today, I’m promptly returning the type cover and the tablet to Best Buy and plan to purchase a Surface Pro 7, which is NOT ARM compatible, thank God, and CAN run all my apps, thank God.
Windows, honestly. Your most beautiful, most expensive, updated device doesn’t even run all your programs.
What were you thinking?
By the way, I just uploaded this same review to my 700 Twitter followers and shared it on Facebook to spread the word that the Surface Pro X should be avoided at all costs.
It wasn’t a Microsoft-bashing post. It was simply to inform friends that purchasing this product would be a waste of their money, and that they would be greatly disappointed in the product’s performance.
Anyway, the upside is I get to save a couple of hundred dollars.
And I anticipate enjoying the Surface Pro 7.
(And if that’s true, don’t worry, Microsoft, I’ll be glad to share the good news about THAT product with those same social followers.)
Good luck everyone, and if you purchased Pro X, hope you can take it back! Best Buy Elite members (like me) get much more time to return.
Cheers!!!
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★★★★★
ZoomZu –
I’m going to focus on the negatives first, but if you get what you want, I think they all can be overlooked. You just need to know the limitations and see if you’re okay with it.
The processor is NOT what you’d normally find in a desktop and laptop. A few months back, I was purchasing these for my workplace and noticed they had a “Microsoft SQ1 processor”. I immediately went what the heck and put it back on the shelf.
Microsoft ABSOLUTELY needs to disclose the fact that this processor runs differently. It breaks compatibility with a majority of programs that can run on a normal desktop or laptop. Whether they didn’t disclose this on purpose or by accident is unforgivable. I suspect a lot of people buy this because it looks sleek, and expect it to run like a Surface Pro series with a number. Only to find out that it can’t really run anything at all other than the built in browser and Office. It has a built in emulator that you can run older Windows programs on, but it doesn’t work well and kills the battery life.
I only caught it without researching it initially because I’m too nerdy for my own good.
So why did I get it then for personal use? My curiosity piqued when these were on sale, so I thought I’d give it a try. I love my iPad Pro, but iOS fails horribly when it comes to productivity. It’s touch oriented, which has its pros and cons. It’s pretty much a device you use in bed or on the sofa, just looking at the web.
This tablet is in a completely different class. I would put it somewhere between a tablet and a laptop. Better than a Chromebook, less than an actual laptop.
Being a different processor, again it breaks compatibility with a lot of traditional Windows programs. Even programs that have been converted to run on this sometimes don’t run well. Firefox, for example, stutters a lot. It also eats gobs and gobs of memory. The new Microsoft Edge however runs as you’d expect a browser to run.
Now that that’s out of the way, time for the good…
This tablet does everything I want it to. I can use it as a tablet, but Microsoft needs to refine it a little bit. It’s sleek and the battery life is really good. It’s very portable. It has a built in LTE modem. So that means I can take this with me and not bring my separate hotspot, which is one more thing to keep track of. And I don’t want to use my phone as a hotspot, which kills battery life.
This has a qualcomm modem, which is the best on market. I’ve been getting very good speeds.
You can actually sign up for a few services on the tablet itself, like you can with a cellular iPad. It did not work completely well for me, due to the carrier. I signed up for the plan on their website, and it automatically activated on the tablet. That was very sleek.
The drive is also upgradable. There’s no reason to spend a ton more money just to get more drive space. It’s located where the SIM card slot is located- in the back.
I don’t have the type cover and stylus. Maybe at some point I will get it. But I can use my iPad Pro if I need to draw something. I hate the feeling of the keys on the surface cover, and it feels weird to feel the keys if you have it folded back. I do have wireless keyboards at home, so I can use them.
It does everything I want it to, and knowing its weaknesses I don’t think it’s fair to knock down any stars. This laptop will be very good for quite some time. When Adobe converts Photoshop onto this, I expect it to become very useful.
1 star gets knocked because they don’t disclose that it has limitations on what it can run. I don’t really know where it stands on the value spectrum. If you don’t care about cellular but want productivity, you’re better off getting a 2 in 1 laptop. A cellular iPad Pro that has double the space is $50 more. If you want a tablet but don’t care about cellular access, then the iPad Pro is significantly cheaper. The value depends on what you want and what you need. I feel like it’s slightly on the not so good value side.
I recommend this to anyone who needs a good productivity computer and it’s a GREAT iPad Pro alternative. Just understand that you can’t expect this to behave like what you will normally find in Windows computers. Stick to Microsoft’s software for now because they perform better.
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★★★★★
Billy834 –
Great Surface Pro X love it but Microsoft Windows 10 won’t upgrade version 2004 still to stay 1909. When ask pop up please update again and again because can’t fix it don’t understand.
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★★★★★
Jb12 –
Compact and portable use it with the keyboard and it is a nice little unit
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★★★★★
JasminesDad –
Look, this is an incredible machine, concept, and potentially the future of 2 in 1 devices, but it isn’t ready for primetime and certainly not at a premium. I really enjoyed using the X for a short while, but nothing in my mind could convince me that keeping it would be a wise choice. The device was fast, screen is quite beautiful, the exterior design sharp and thin and definitely pretty to look at.
The problem with the Surface X Pro is its lack of a 64 bit emulator for windows 10 apps. A lot of apps worked fine using 32bit emulation, and they were fast enough that I didn’t notice a huge difference performance wise compared to my windows machines. However, try using this machine for something other than web browsing, streaming, or simple word processing and the flaws become glaringly obvious.
I’ll give you a simple example, my kid wanted to play Minecraft with me and I decided to go ahead and pay 30 bucks to play the game on this device, at some point in time (at launch) it worked. Now, you are greeted with a message from Mojang stating that the device is no longer supported and is being phased out. It essentially stated that sometime in October, all online play would cease to exist, but you could still play it single player. Keep in mind, I wasn’t about to wait and find out if Microsoft would make the device compatible, if this was a simple oversight at Mojang, or what have you.
That simple problem raised my eyebrows, and as I perused the app store and installed apps, I found out this was going to be a bigger problem than is being advertised. Microsoft is too massive a corporation to be releasing products prematurely like this and letting consumers eat the losses, yet here we are. I decided to return the device and I traded it for a less pretty Surface Pro 7.
Voila, compatibility problems are no longer my problem, and the machine runs most everything ai throw at it. I did not try Photoshop or other cpu intensive apps, but I’m sure with the i7 and 16gb ram, it will handle itself just fine compared to the surface x pro I returned.
I’m not going to lie, this experience was a bit heartbreaking, because I really wanted to love the X and tried to give myself every excuse in the book to keep it. Maybe when the next Surface X version is released they will have solved the emulation issue, but until that happens.. I wouldn’t bother. These devices are too expensive for you to serve as a beta tester for Microsoft. Just don’t waste your time, hold off until the next Surface devices are released.
TLDR, you’re paying a huge premium for a giant phone that can run windows 10 via 32bit emulation. If that sounds appealing to you, then by all means.. Have at it. Just remember, we are talking windows store, not Apple App Store or Android Play Store. You’ve been warned.
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★★★★★
Olivia –
I absolutely LOVE my surface Pro X!! I was looking for a laptop that is fast and easy to use and the Surface Pro X is both! It gives you the feel of a desktop computer with the mobility of a laptop. I love that you can detach the computer and use it a tablet. Also, I love the feel of the keyboard. It just like a regular keyboard. The first keyboard I bought was defective. (some of the keys didn’t work). I brought it to best buy and they were very helpful. I was able to return it and get a new one. Now I have no problems! If you are looking for a computer that allows mobility, speed and ease this is the laptop for you! I would absolutely recommend the Surface Pro!!
The only thing I will warn you about is that there’s no headphone jack or USB port. Although, I have has no problem with that since it has Bluetooth. But for some people this may be a problem.
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★★★★★
EdRah –
I have been an iPad user mainly for travel entertainment and casual browsing. Upon any trips longer than a day or two, I would have to bring my laptop for actual work– nothing crazy– excel, mail, and browser work– yet the iPad couldn’t work.
Enter Surface Pro X. I was always wanting to try the Surface line, but every time I tried one out, I would be turned off by sluggish performance and poor battery life. After using this for a week now, I am SOLD. I’ve been powering away on spreadsheets at Starbucks this morning without having to have both devices with me. Tablet mode works great for browsing and media consumption. Once you get used to Windows 10 coming iOS, its pretty startling how much more capable it is! A couple apps couldn’t load due to the ARM processor, but I just use the web based version with the new Edge (which is blazing fast!). Having an always connected computer/tablet with LTE a a full operating system with a sexy design rivaling Apple has me very excited.
Wedway –
When I first read about the Surface Pro X on Microsoft’s website I didn’t fully realize what the differences between ARM processors and i3, i5, and i7 processors. I still went ahead and purchased it and started using it. At first, when I read that you can’t just install anything on it I was worried about my decision. “Did I just purchase a souped-up Surface RT?”
However the more I used it the more I was confident with my decision. To start, the display on the Surface Pro X is simply gorgeous. The colors are rich and vibrant and it just looks great I love the very thin bezels on the right and left side of the screen!
If you are looking for a tablet/PC to do high-end video editing or late-night gaming sessions then this is not your choice. With the ARM processor you can only run 32 bit programs in emulation mode. However, for watching media, document processing, or other simpler tasks you will not be disappointed. This device is also LTE compatible which I love. I’m an AT&T subscriber and all I have to do is pay a monthly $10 connection fee and I can share my data plan with it. This device also has a solid build and feels very sturdy in your hands.
What I don’t like is that this device is a fingerprint magnet! I am constantly wiping it down and cleaning the back. Some may not be so picky but fingerprints drive me nuts.
The unit also has the ability to increase the SSD space by purchasing a larger drive. A friend of mine took his 128GB Surface Pro X and upgraded it to 512GB. He said this gives him much more piece of mind in not running out of memory. It also saved him money.
Overall, I highly recommend this device to the right person. I am 30 days in on using it and have no regrets buying it.
Thomas –
I purchased this tablet, along with the type cover (without the pen storage) yesterday.
First, the tablet is VERY nice, it has good memory, it’s responsive.
But here’s the problem: It ONLY uses ARM apps. That is, you CANNOT use all your Windows 10 apps on this device because Windows came up with a processor, just for this tablet, that is not compatible with most apps in the market.
Windows, I don’t care about extending a couple more hours of battery power with this proprietary processor.
That’s just not good enough.
I couldn’t find a compatible version of Sketchpad (a leading app for this hobby). Nor could I find an out-of-the-box version of Lightroom (which I use every day) without going down several rabbit holes. Mail would not set up on this device, despite entering everything correctly.
At the end of the day, I realized that ARM isn’t for me.
I don’t spend $1,200 on a tablet with a keyboard just to surf the web. I need it for personal finance, light entertainment, photo editing, sketching, and with the expectation that ANY app I use on my Windows 10 desktop computer WILL work on this tablet.
Otherwise, you should just get a budget tablet.
Today, I’m promptly returning the type cover and the tablet to Best Buy and plan to purchase a Surface Pro 7, which is NOT ARM compatible, thank God, and CAN run all my apps, thank God.
Windows, honestly. Your most beautiful, most expensive, updated device doesn’t even run all your programs.
What were you thinking?
By the way, I just uploaded this same review to my 700 Twitter followers and shared it on Facebook to spread the word that the Surface Pro X should be avoided at all costs.
It wasn’t a Microsoft-bashing post. It was simply to inform friends that purchasing this product would be a waste of their money, and that they would be greatly disappointed in the product’s performance.
Anyway, the upside is I get to save a couple of hundred dollars.
And I anticipate enjoying the Surface Pro 7.
(And if that’s true, don’t worry, Microsoft, I’ll be glad to share the good news about THAT product with those same social followers.)
Good luck everyone, and if you purchased Pro X, hope you can take it back! Best Buy Elite members (like me) get much more time to return.
Cheers!!!
ZoomZu –
I’m going to focus on the negatives first, but if you get what you want, I think they all can be overlooked. You just need to know the limitations and see if you’re okay with it.
The processor is NOT what you’d normally find in a desktop and laptop. A few months back, I was purchasing these for my workplace and noticed they had a “Microsoft SQ1 processor”. I immediately went what the heck and put it back on the shelf.
Microsoft ABSOLUTELY needs to disclose the fact that this processor runs differently. It breaks compatibility with a majority of programs that can run on a normal desktop or laptop. Whether they didn’t disclose this on purpose or by accident is unforgivable. I suspect a lot of people buy this because it looks sleek, and expect it to run like a Surface Pro series with a number. Only to find out that it can’t really run anything at all other than the built in browser and Office. It has a built in emulator that you can run older Windows programs on, but it doesn’t work well and kills the battery life.
I only caught it without researching it initially because I’m too nerdy for my own good.
So why did I get it then for personal use? My curiosity piqued when these were on sale, so I thought I’d give it a try. I love my iPad Pro, but iOS fails horribly when it comes to productivity. It’s touch oriented, which has its pros and cons. It’s pretty much a device you use in bed or on the sofa, just looking at the web.
This tablet is in a completely different class. I would put it somewhere between a tablet and a laptop. Better than a Chromebook, less than an actual laptop.
Being a different processor, again it breaks compatibility with a lot of traditional Windows programs. Even programs that have been converted to run on this sometimes don’t run well. Firefox, for example, stutters a lot. It also eats gobs and gobs of memory. The new Microsoft Edge however runs as you’d expect a browser to run.
Now that that’s out of the way, time for the good…
This tablet does everything I want it to. I can use it as a tablet, but Microsoft needs to refine it a little bit. It’s sleek and the battery life is really good. It’s very portable. It has a built in LTE modem. So that means I can take this with me and not bring my separate hotspot, which is one more thing to keep track of. And I don’t want to use my phone as a hotspot, which kills battery life.
This has a qualcomm modem, which is the best on market. I’ve been getting very good speeds.
You can actually sign up for a few services on the tablet itself, like you can with a cellular iPad. It did not work completely well for me, due to the carrier. I signed up for the plan on their website, and it automatically activated on the tablet. That was very sleek.
The drive is also upgradable. There’s no reason to spend a ton more money just to get more drive space. It’s located where the SIM card slot is located- in the back.
I don’t have the type cover and stylus. Maybe at some point I will get it. But I can use my iPad Pro if I need to draw something. I hate the feeling of the keys on the surface cover, and it feels weird to feel the keys if you have it folded back. I do have wireless keyboards at home, so I can use them.
It does everything I want it to, and knowing its weaknesses I don’t think it’s fair to knock down any stars. This laptop will be very good for quite some time. When Adobe converts Photoshop onto this, I expect it to become very useful.
1 star gets knocked because they don’t disclose that it has limitations on what it can run. I don’t really know where it stands on the value spectrum. If you don’t care about cellular but want productivity, you’re better off getting a 2 in 1 laptop. A cellular iPad Pro that has double the space is $50 more. If you want a tablet but don’t care about cellular access, then the iPad Pro is significantly cheaper. The value depends on what you want and what you need. I feel like it’s slightly on the not so good value side.
I recommend this to anyone who needs a good productivity computer and it’s a GREAT iPad Pro alternative. Just understand that you can’t expect this to behave like what you will normally find in Windows computers. Stick to Microsoft’s software for now because they perform better.
Billy834 –
Great Surface Pro X love it but Microsoft Windows 10 won’t upgrade version 2004 still to stay 1909. When ask pop up please update again and again because can’t fix it don’t understand.
Jb12 –
Compact and portable use it with the keyboard and it is a nice little unit
JasminesDad –
Look, this is an incredible machine, concept, and potentially the future of 2 in 1 devices, but it isn’t ready for primetime and certainly not at a premium. I really enjoyed using the X for a short while, but nothing in my mind could convince me that keeping it would be a wise choice. The device was fast, screen is quite beautiful, the exterior design sharp and thin and definitely pretty to look at.
The problem with the Surface X Pro is its lack of a 64 bit emulator for windows 10 apps. A lot of apps worked fine using 32bit emulation, and they were fast enough that I didn’t notice a huge difference performance wise compared to my windows machines. However, try using this machine for something other than web browsing, streaming, or simple word processing and the flaws become glaringly obvious.
I’ll give you a simple example, my kid wanted to play Minecraft with me and I decided to go ahead and pay 30 bucks to play the game on this device, at some point in time (at launch) it worked. Now, you are greeted with a message from Mojang stating that the device is no longer supported and is being phased out. It essentially stated that sometime in October, all online play would cease to exist, but you could still play it single player. Keep in mind, I wasn’t about to wait and find out if Microsoft would make the device compatible, if this was a simple oversight at Mojang, or what have you.
That simple problem raised my eyebrows, and as I perused the app store and installed apps, I found out this was going to be a bigger problem than is being advertised. Microsoft is too massive a corporation to be releasing products prematurely like this and letting consumers eat the losses, yet here we are. I decided to return the device and I traded it for a less pretty Surface Pro 7.
Voila, compatibility problems are no longer my problem, and the machine runs most everything ai throw at it. I did not try Photoshop or other cpu intensive apps, but I’m sure with the i7 and 16gb ram, it will handle itself just fine compared to the surface x pro I returned.
I’m not going to lie, this experience was a bit heartbreaking, because I really wanted to love the X and tried to give myself every excuse in the book to keep it. Maybe when the next Surface X version is released they will have solved the emulation issue, but until that happens.. I wouldn’t bother. These devices are too expensive for you to serve as a beta tester for Microsoft. Just don’t waste your time, hold off until the next Surface devices are released.
TLDR, you’re paying a huge premium for a giant phone that can run windows 10 via 32bit emulation. If that sounds appealing to you, then by all means.. Have at it. Just remember, we are talking windows store, not Apple App Store or Android Play Store. You’ve been warned.
Olivia –
I absolutely LOVE my surface Pro X!! I was looking for a laptop that is fast and easy to use and the Surface Pro X is both! It gives you the feel of a desktop computer with the mobility of a laptop. I love that you can detach the computer and use it a tablet. Also, I love the feel of the keyboard. It just like a regular keyboard. The first keyboard I bought was defective. (some of the keys didn’t work). I brought it to best buy and they were very helpful. I was able to return it and get a new one. Now I have no problems! If you are looking for a computer that allows mobility, speed and ease this is the laptop for you! I would absolutely recommend the Surface Pro!!
The only thing I will warn you about is that there’s no headphone jack or USB port. Although, I have has no problem with that since it has Bluetooth. But for some people this may be a problem.
EdRah –
I have been an iPad user mainly for travel entertainment and casual browsing. Upon any trips longer than a day or two, I would have to bring my laptop for actual work– nothing crazy– excel, mail, and browser work– yet the iPad couldn’t work.
Enter Surface Pro X. I was always wanting to try the Surface line, but every time I tried one out, I would be turned off by sluggish performance and poor battery life. After using this for a week now, I am SOLD. I’ve been powering away on spreadsheets at Starbucks this morning without having to have both devices with me. Tablet mode works great for browsing and media consumption. Once you get used to Windows 10 coming iOS, its pretty startling how much more capable it is! A couple apps couldn’t load due to the ARM processor, but I just use the web based version with the new Edge (which is blazing fast!). Having an always connected computer/tablet with LTE a a full operating system with a sexy design rivaling Apple has me very excited.