Photos: Microsoft – Surface Pro 7 – 12.3″ Touch Screen – Intel Core i5 – 8GB Memory – 256GB SSD with Black Type Cover – Platinum
8 reviews for Microsoft – Surface Pro 7 – 12.3″ Touch Screen – Intel Core i5 – 8GB Memory – 256GB SSD with Black Type Cover – Platinum
3.8out of 5
★★★★★
★★★★★
4
★★★★★
2
★★★★★
0
★★★★★
0
★★★★★
2
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★★★★★
JerryZ –
Lightweight, brilliant display, advanced Windows 10 options.
This is my first Surface device. Worth the wait. Great touch screen and magnetic dock for my PEN on the LEFT side.
Another magnet holds the charging plug on the right side. Uses high power, high speed C ports. The i5 is INTEL’s latest CORE processor. My Surface came with an included keyboard /cover. Provides protection and a keyboard track pad.
The kick stand supports the Surface Pro similar to a laptop. Yet pulls off for touch PAD mode. Wireless, Bluetooth all the standards included for easy network connectivity.
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★★★★★
DanF80 –
I bought the SP7 256GB i5 8GB RAM just before Christmas 2020 and it has been an overall great experience. I’ve previously had a Surface Pro 2017 which I had limited seat time with because it was stolen after a car break-in not long after I bought it. I’ve also previously had a Surface 3 and Surface Go for years of which both have been excellent devices.
The Bad:
-Expensive in all configurations at their listed prices
-Surface keyboard is expensive and bounces a bit when typing fast. The fake suede covering feels good to the touch but doesn’t seem like it would last long after years of continuous use, especially at the edges. (My Surface Go keyboard started fraying at the edges about a year and a half of daily use, shortly before I accidentally dropped it and I believe both are made from the same material.)
-It should be obvious but RAM and hard drive are not user replaceable and, even at 256GB, with any bit of productivity software, you go through that disk space very quickly. Especially with Windows 10’s perpetual updates. Which you can’t turn off.
-Can generate a bit of heat when streaming videos.
-Windows credentials are incredibly finicky and I’ve been kicked off the Windows App Store because Windows couldn’t validate my login. This may seem trivial but mostly all of the free apps (as well as paid) have to go through the App Store.
-Clunky form factor if held in the hand and used as a tablet. This thing is heavy and you’ll never mistake this for an iPad.
The Good:
-Full-blown Windows machine and computer. I’ve gotten the iPad 2 back when Steve Jobs was still alive and to this day my iPad experience has been unrivaled. But I was tired of having to route everything through iTunes just to get it to my iPad. And, unlike the very-limited Surface Go, you can run full-blown apps like Photoshop CC or Visual Studio 2019 with no issues. (I tried using Photoshop CC on my Surface Go but I only was able to run it after clearing out all my downloaded files and run absolutely nothing else in the background. Still it was a harrowing experience.)
-The display isn’t 4K but it’s gorgeous and renders great! Yes, it isn’t 120 Hz refresh rate (like the new SP8) but scrolling is decent and, unless you work with graphics, you wouldn’t miss it. I use Acrobat DC to scale and draw links at 200%+ resolution and the scaling and renders are great! You can probably say this about any mid- to high-end device but it’s worth mentioning.
-Battery life is decent but you have to be careful that, if you get on an airplane or are going to be out all day and without a power source, you’re going to want to make sure the device is fully turned off and not just in “Sleep” mode. I’ve had more than a handful of times where Windows decided to update itself without an Internet connection and left my tablet on and steaming in a backpack and a drained battery.
-This doesn’t have the lightness of the Surface Go, unfortunately, but this is by far the very best in terms of form factor for full on laptops. You can put this in a sack pack and not really notice. I will say this about my dearly departed Surface Go (I dropped it on my driveway face down): I actually used it in my hands while on my treadmill for 2 straight hours without fatigue. That’s something you can’t do or say about any other ultra portable full Windows device.
Microsoft has been slow to update the Surface line so there was some fear that the SP line might be axed as a whole. Very thankful that the SP8 came out, which means that you can probably get a good deal on the SP7! The SP7 was a bit overpriced to begin with but if you can save a few hundred dollars off the list price, this tablet becomes an excellent value! Same with the SP8. Wait till Black Friday or possibly next Spring when deals pop up intermittently and without warning.
Verdict:
If I had to do it again, I probably would’ve gotten at least the 512GB. 1TB was just too much money for the hardware. This tablet is best used on a desk as using it on your lap is plain awkward. If I had to choose something else, it would be the Dell XPS 13 line, QHD or possibly 4K display. When you price it with accessories the comparable Surface Pro is actually more expensive than the comparable XPS 13. And the XPS can be used as a traditional laptop with exceptional build quality. Overall, I highly recommend the SP7, even more so if you can get it on sale.
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★★★★★
Crave –
I’m coming from SP4 i7 256gb background. Here is my review for SP7 i5 256gb:
This IS a great product; however, just like other Surface products, it has a high defect rate. It took me 2 replacements to get a non defective product. The first one had abnormal overheating issues, second one didn’t recognize the charger sometimes, but I’m glad that I finally got a fully functioning product now. This is the main reason I chose to pay $10 more and buy it from bestbuy; it’ll be a painstaking replacement process if you bought it from amazon.
But I will say this: Microsoft had greatly improved their quality control compared to surface pro 4. SP4 had an extremely high defect rate of dead pixels, and it took me 5 RMAs to get a non-defective panel. Light bleed was also enormously different for each product, which showed inconsistency of Microsoft’s manufacturing system. However, all the SP7 units I’ve used, regardless of their defect in internal hardware, didn’t have any dead pixel, and the light bleed was drastically improved. The finish was also greatly improved because I used to see noticeable gaps near the edges of the SP4, but I didn’t see any in the 3 SP7s I’ve used.
Apart from the defective rate and its finish, here are the pros and cons of the SP7 i5 256gb:
1. Sensitivity of the Pen
SP4 had 1024 levels of PS(Pressure sensitivity), but now SP7 has 4096 levels of PS. That’s 4 times better than SP4 and 2 times better than Wacom Cintiq 13HD. I clearly noticed the difference in note-taking because the lines looked so much smoother and natural than SP4. If you’re into drawing and need a 2in1 tablet, this tablet is probably the best you can find.
2. 10th Gen Intel Processor
If you need laptop operations, then go for SP7 not SPX. SPX has a qualcomm processor which is not suitable for PC apps. I’m extremely satisfied with the performance of this tablet. It runs visual studio, adobe Photoshop, Ableton, and other engineering apps without any throttling or performance degradation.
3. USB type C (3.2Gen) + A(3.0) port
This is what I love the most about SP7. Now I can charge the SP7 with my 100w usb c cable, and also use it as a display port by connecting with a usb c to HDMI cable. Also, data transfers are extremely fast because it’s using 3.2 gen port.
4. Battery
Charges faster than any other gen of Surface Pros. SP7 uses 65W (SP6: 44W) charger and utilizes quick charge, which is fast enough to charge 30% battery to 90% in 45min.
5. Temperature
The i5 model is fan-less, so it’s expected to run into temperature issues and throttle when you run heavy apps. Luckily, I had a friend who uses SP6 i5, so I tried comparing it to my SP7.
SP7 runs hotter than SP6 due to their higher clock frequency, so you will see your SP7 get warmer than SP6 even when running simple apps. However, overall Performance is noticeably better in SP7. There’s not much of a difference in CPU performance (Cinebench r20 score: SP7 got 1618 and SP6 got 1510). However, difference in graphics performance (ex.gaming) is highly noticeable, and SP7 easily outperforms SP6. If you want to do some light gaming such as portal, get a small fan pointed to the back of the SP7 because it performs much better (about 30% framerate increase/ lower temp)
6. Price
Microsoft is now including a type-cover in the bundle($999) instead of a surface pen. That’s a bit overpriced when you need to buy the surface pen ($99) to get full experience of the product. Luckily, they’re doing a sale for the pen as well, so if you’re thinking about buying, you should act fast.
Overall, SP7 is the best 2in1 tablet with minor issues such as temperature. So buy it fast when it’s on sale.
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★★★★★
Andrew –
Beware, open box means they ship literally without a box. My surface pro came shipped in a flimsy plastic bag. The condition was supposedly “excellent” which best buy defines as “condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts1 and accessories. The product will be in its original packaging or a suitable replacement box”
Judge for yourself by the pics if you would define this as “excellent,” “no physical flaws,” and “a suitable replacement box.”
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★★★★★
DataGuy2003 –
The Surface Pro 7 was up and running in a few minutes. Great battery life. Hooked up to printer and wireless mouse. I could use more USB ports. Have not explored all of the options yet.
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★★★★★
MeganD –
Do not buy! I purchased my surface pro 7 in March 2020 and had to have it repaired in July 2020. The issues started with the load up screen being “glitchy” to it not turning on at all. If you do buy this, make sure you also purchase a good back up hard drive to save everything because it can’t be repaired at that point and you will loose Everything. They replaced my surface pro with a brand new one since it was under warranty. It is 1-2-21 and I’m going to have to go through the warranty process again because my replacement pro is doing the EXACT same thing as the last one. It is great while it works but it is not worth the price or the headache. I hope this honest review saves someone else the frustration. (Image attached is of the new one with it’s glitch, there’s only supposed to be one logo, not almost 3)
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★★★★★
Anonymous –
Relative had this computer and I was able to use it when visiting them. I couldnt wait to get home to purchase one of my own. Great little computer and Im still finding features that I love about it every day especially the display. Would buy again
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★★★★★
Suzuki –
It is neat and comfy to travel with and more. 12.3in. I add screen protector and case for my convenience. You can use it for college, business, personal convinces and work.
JerryZ –
Lightweight, brilliant display, advanced Windows 10 options.
This is my first Surface device. Worth the wait. Great touch screen and magnetic dock for my PEN on the LEFT side.
Another magnet holds the charging plug on the right side. Uses high power, high speed C ports. The i5 is INTEL’s latest CORE processor. My Surface came with an included keyboard /cover. Provides protection and a keyboard track pad.
The kick stand supports the Surface Pro similar to a laptop. Yet pulls off for touch PAD mode. Wireless, Bluetooth all the standards included for easy network connectivity.
DanF80 –
I bought the SP7 256GB i5 8GB RAM just before Christmas 2020 and it has been an overall great experience. I’ve previously had a Surface Pro 2017 which I had limited seat time with because it was stolen after a car break-in not long after I bought it. I’ve also previously had a Surface 3 and Surface Go for years of which both have been excellent devices.
The Bad:
-Expensive in all configurations at their listed prices
-Surface keyboard is expensive and bounces a bit when typing fast. The fake suede covering feels good to the touch but doesn’t seem like it would last long after years of continuous use, especially at the edges. (My Surface Go keyboard started fraying at the edges about a year and a half of daily use, shortly before I accidentally dropped it and I believe both are made from the same material.)
-It should be obvious but RAM and hard drive are not user replaceable and, even at 256GB, with any bit of productivity software, you go through that disk space very quickly. Especially with Windows 10’s perpetual updates. Which you can’t turn off.
-Can generate a bit of heat when streaming videos.
-Windows credentials are incredibly finicky and I’ve been kicked off the Windows App Store because Windows couldn’t validate my login. This may seem trivial but mostly all of the free apps (as well as paid) have to go through the App Store.
-Clunky form factor if held in the hand and used as a tablet. This thing is heavy and you’ll never mistake this for an iPad.
The Good:
-Full-blown Windows machine and computer. I’ve gotten the iPad 2 back when Steve Jobs was still alive and to this day my iPad experience has been unrivaled. But I was tired of having to route everything through iTunes just to get it to my iPad. And, unlike the very-limited Surface Go, you can run full-blown apps like Photoshop CC or Visual Studio 2019 with no issues. (I tried using Photoshop CC on my Surface Go but I only was able to run it after clearing out all my downloaded files and run absolutely nothing else in the background. Still it was a harrowing experience.)
-The display isn’t 4K but it’s gorgeous and renders great! Yes, it isn’t 120 Hz refresh rate (like the new SP8) but scrolling is decent and, unless you work with graphics, you wouldn’t miss it. I use Acrobat DC to scale and draw links at 200%+ resolution and the scaling and renders are great! You can probably say this about any mid- to high-end device but it’s worth mentioning.
-Battery life is decent but you have to be careful that, if you get on an airplane or are going to be out all day and without a power source, you’re going to want to make sure the device is fully turned off and not just in “Sleep” mode. I’ve had more than a handful of times where Windows decided to update itself without an Internet connection and left my tablet on and steaming in a backpack and a drained battery.
-This doesn’t have the lightness of the Surface Go, unfortunately, but this is by far the very best in terms of form factor for full on laptops. You can put this in a sack pack and not really notice. I will say this about my dearly departed Surface Go (I dropped it on my driveway face down): I actually used it in my hands while on my treadmill for 2 straight hours without fatigue. That’s something you can’t do or say about any other ultra portable full Windows device.
Microsoft has been slow to update the Surface line so there was some fear that the SP line might be axed as a whole. Very thankful that the SP8 came out, which means that you can probably get a good deal on the SP7! The SP7 was a bit overpriced to begin with but if you can save a few hundred dollars off the list price, this tablet becomes an excellent value! Same with the SP8. Wait till Black Friday or possibly next Spring when deals pop up intermittently and without warning.
Verdict:
If I had to do it again, I probably would’ve gotten at least the 512GB. 1TB was just too much money for the hardware. This tablet is best used on a desk as using it on your lap is plain awkward. If I had to choose something else, it would be the Dell XPS 13 line, QHD or possibly 4K display. When you price it with accessories the comparable Surface Pro is actually more expensive than the comparable XPS 13. And the XPS can be used as a traditional laptop with exceptional build quality. Overall, I highly recommend the SP7, even more so if you can get it on sale.
Crave –
I’m coming from SP4 i7 256gb background. Here is my review for SP7 i5 256gb:
This IS a great product; however, just like other Surface products, it has a high defect rate. It took me 2 replacements to get a non defective product. The first one had abnormal overheating issues, second one didn’t recognize the charger sometimes, but I’m glad that I finally got a fully functioning product now. This is the main reason I chose to pay $10 more and buy it from bestbuy; it’ll be a painstaking replacement process if you bought it from amazon.
But I will say this: Microsoft had greatly improved their quality control compared to surface pro 4. SP4 had an extremely high defect rate of dead pixels, and it took me 5 RMAs to get a non-defective panel. Light bleed was also enormously different for each product, which showed inconsistency of Microsoft’s manufacturing system. However, all the SP7 units I’ve used, regardless of their defect in internal hardware, didn’t have any dead pixel, and the light bleed was drastically improved. The finish was also greatly improved because I used to see noticeable gaps near the edges of the SP4, but I didn’t see any in the 3 SP7s I’ve used.
Apart from the defective rate and its finish, here are the pros and cons of the SP7 i5 256gb:
1. Sensitivity of the Pen
SP4 had 1024 levels of PS(Pressure sensitivity), but now SP7 has 4096 levels of PS. That’s 4 times better than SP4 and 2 times better than Wacom Cintiq 13HD. I clearly noticed the difference in note-taking because the lines looked so much smoother and natural than SP4. If you’re into drawing and need a 2in1 tablet, this tablet is probably the best you can find.
2. 10th Gen Intel Processor
If you need laptop operations, then go for SP7 not SPX. SPX has a qualcomm processor which is not suitable for PC apps. I’m extremely satisfied with the performance of this tablet. It runs visual studio, adobe Photoshop, Ableton, and other engineering apps without any throttling or performance degradation.
3. USB type C (3.2Gen) + A(3.0) port
This is what I love the most about SP7. Now I can charge the SP7 with my 100w usb c cable, and also use it as a display port by connecting with a usb c to HDMI cable. Also, data transfers are extremely fast because it’s using 3.2 gen port.
4. Battery
Charges faster than any other gen of Surface Pros. SP7 uses 65W (SP6: 44W) charger and utilizes quick charge, which is fast enough to charge 30% battery to 90% in 45min.
5. Temperature
The i5 model is fan-less, so it’s expected to run into temperature issues and throttle when you run heavy apps. Luckily, I had a friend who uses SP6 i5, so I tried comparing it to my SP7.
SP7 runs hotter than SP6 due to their higher clock frequency, so you will see your SP7 get warmer than SP6 even when running simple apps. However, overall Performance is noticeably better in SP7. There’s not much of a difference in CPU performance (Cinebench r20 score: SP7 got 1618 and SP6 got 1510). However, difference in graphics performance (ex.gaming) is highly noticeable, and SP7 easily outperforms SP6. If you want to do some light gaming such as portal, get a small fan pointed to the back of the SP7 because it performs much better (about 30% framerate increase/ lower temp)
6. Price
Microsoft is now including a type-cover in the bundle($999) instead of a surface pen. That’s a bit overpriced when you need to buy the surface pen ($99) to get full experience of the product. Luckily, they’re doing a sale for the pen as well, so if you’re thinking about buying, you should act fast.
Overall, SP7 is the best 2in1 tablet with minor issues such as temperature. So buy it fast when it’s on sale.
Andrew –
Beware, open box means they ship literally without a box. My surface pro came shipped in a flimsy plastic bag. The condition was supposedly “excellent” which best buy defines as “condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts1 and accessories. The product will be in its original packaging or a suitable replacement box”
Judge for yourself by the pics if you would define this as “excellent,” “no physical flaws,” and “a suitable replacement box.”
DataGuy2003 –
The Surface Pro 7 was up and running in a few minutes. Great battery life. Hooked up to printer and wireless mouse. I could use more USB ports. Have not explored all of the options yet.
MeganD –
Do not buy! I purchased my surface pro 7 in March 2020 and had to have it repaired in July 2020. The issues started with the load up screen being “glitchy” to it not turning on at all. If you do buy this, make sure you also purchase a good back up hard drive to save everything because it can’t be repaired at that point and you will loose Everything. They replaced my surface pro with a brand new one since it was under warranty. It is 1-2-21 and I’m going to have to go through the warranty process again because my replacement pro is doing the EXACT same thing as the last one. It is great while it works but it is not worth the price or the headache. I hope this honest review saves someone else the frustration. (Image attached is of the new one with it’s glitch, there’s only supposed to be one logo, not almost 3)
Anonymous –
Relative had this computer and I was able to use it when visiting them. I couldnt wait to get home to purchase one of my own. Great little computer and Im still finding features that I love about it every day especially the display. Would buy again
Suzuki –
It is neat and comfy to travel with and more. 12.3in. I add screen protector and case for my convenience. You can use it for college, business, personal convinces and work.