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Tempur-Pedic TEMPUR-Ergo Neck Pillow Firm Support, Medium Profile, White


(13 customer reviews)
Last updated on January 2, 2023 1:40 am Details
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  • Cotton
  • CONTOURED NECK PILLOW FOR SLEEPING—This ergonomic pillow is formed to follow the natural curve of your body for conforming, therapeutic support.
  • PERFECTED FOR YOU—Expertly engineered to relieve pressure and provide personalized support throughout the night, and return to shape in the morning.
  • PERSONALIZED COMFORT—Firmer TEMPUR-Pedic pillow material properly and comfortably supports your head, neck, and shoulders when sleeping on your back or side.
  • DURABLE & RELIABLE—Adaptive TEMPUR material never loses its shape, offering superior support and alignment year after year.
  • MEDIUM PROFILE: A 4-Inch profile perfect for medium frames. Pillow measures 20” x 12.8”
  • 100% Polyester Knit Hypoallergenic cover ; Removable and washable cover; Approx Dimensions for Medium profile : 20″ x 12″ x 4″ but Product finished Dimensions : 20″ x 12.8″ x 4″

Specification: Tempur-Pedic TEMPUR-Ergo Neck Pillow Firm Support, Medium Profile, White



Item Weight

2.75 pounds

Warranty Description

This Limited Warranty is valid only in connection with the original purchase of new products from authorized retailers and extends from the original purchase date of the original product purchased. An “original purchaser,” for the purposes of this Limited Warranty, is an individual or entity who purchases the product directly from Tempur-Pedic or an authorized retailer of Tempur-Pedic with the intent to use the product for personal consumer use and not for commercial or industrial use and not with the intent to resell the product. An “authorized retailer,” for purposes of this Limited Warranty, is an individual or entity authorized by Tempur-Pedic to sell product directly to original purchasers. An individual or entity that purchases the product from whatever source with the intent to resell the product is an unauthorized reseller (“unauthorized reseller”)".

Is Discontinued By Manufacturer


Item model number


Country of Origin






Product Dimensions

20 x 12.8 x 4 inches



Model Name

TEMPUR-Ergo Neck Pillow


Medium Profile

Fabric Type


Item Firmness Description


Product Care Instructions

Machine Wash

Item Dimensions LxWxH

20 x 12.8 x 4 inches


Memory Foam

Batteries Required


Photos: Tempur-Pedic TEMPUR-Ergo Neck Pillow Firm Support, Medium Profile, White

13 reviews for Tempur-Pedic TEMPUR-Ergo Neck Pillow Firm Support, Medium Profile, White

3.5 out of 5
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  1. Tango Rama

    Same as the ones sold in department stores in Asia which is 10cm wider (= 60cm) but same heights and feel. It’s our first new pillow from Tempur. Otherwise wife said it’s identical feel to the more expensive department store version, the length of ~50cm is more than enough for her. Her sleep improves greatly. Will buy again 👏

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  2. Joe C.

    I guess the pillow is made so dense in order to meet all the factory requirements. Either that or they have changed the requirements over the years.
    I’ve slept on this same type of pillow for 15 yrs and it was always perfect, which is the reason I ordered this one.
    When I ordered & received this pillow, I slept on it one nite and my spine was very sore for 2 days.
    There was no choice of softness/firmness in the ordering options.
    I’m a 76 year old Woman in good health with the exception of neck issues that require Chiropractic attention once in awhile.
    I am going to keep it in hopes of somehow working with it over a time period for better results.

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  3. creepingdeathv2

    I got the medium cooling version of the pillow. It is good for my profile. I love how even if it feels uncomfortable if I place my head correctly initially, I feel the foam adjust itself around my neck till it becomes comfortable. I am able to fall asleep on it on my back as well as on my side. It’s been a while since I felt rested, but finally I feel like I have been getting a good nights rest. As someone who would pretty much always wake up with a neck pain in the middle of the night and would throw their pillow off the bed and then try to sleep on their arm, I can truly appreciate this pillow for the rest and comfort it’s brought back to my sleep. And I love the cooling feeling around my neck and head as well.. But I don’t know if that’s for everyone.

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  4. Mohammad Salameh

    I have previously bought 4 Tempur pillows and they are all amazing and worth their prices.
    This pillow “2018 edition” is horrible.
    First, it arrived frozen(because of the weather), and in a plastic bag. Usually, Tempur pillows arrive in a nice Tempur box.
    It took some time for a pillow to gain back its softness.
    I have been using it for 3 weeks and the smell did not go away.
    Also compared to other Tempur pillows I bought, this one seems to have a low quality with respect to gaining back its shape after using.
    I am not sure if that is part of damage caused by the frozen state it arrived in.

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  5. MtnBrookie

    Hi I saved almost half this price by getting the warehouse one ( returned but “ like new”) for 56 dollars vs 109 brand new I wanted the small profile bc I’m a woman 5’4” and thought I needed that size ( turned out , yeah , I did !) I am SO GLAD I took a chance on the ones sent back ( it was no risk at all bc it’s got that prime guarantee if it doesn’t work etc ! Free returns
    I’m thrilled I got a brand new ( in same tempurpedic box but not sealed plastic )

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  6. Padres Exigentes

    Compre mediano según medidas de la página original pero estaba al límite de S y M. Intente casi 1 mes con el M y es un poco incómodo mi esposa tiene S y cuando lo uso no se me hace incomodo. Si estás entre tallas vaya para el más pequeño si duermes en espalda mejor ir te más pequeño. También cambiaron el material de espuma hace 6 años era amarillo y más suave ahora más firme y blanco. También como reacciona con calor se cuerpo recoemidna quitar la funda tempur que es más poliéster y no pasa el calor de cuerpo tan thermoeficiente.

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  7. Colleen J Clevenger

    I purchased this pillow to replace my 10 – 15 year old Tempurpedic, same model, same measurements. Purchased first one at Cherry HIl NJ Relax the Back store. The old one has traveled near and far with me. This is an investment at such a high price so I finally took the plunge. This new one is so light weight, flimsy, not nearly the amount or quality of fill as the original even with the 10 plus years wear. The old one is still better quality than the new one even with years of wear! The indented area of the new sinks right to the surface. I am soooo disappointed in Tempurpedic! Will look for another brand in the future.

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  8. Courtney Blazer

    If you’re looking for memory foam that doesn’t just sink in and you don’t mind sleeping on something that feels stiffer than a pillow then GET THIS.

    I bought one of the Kamat (or whatever it is) brand “pillows”. It was the worst. This pillow is ACTUALLY what it claims to be. It supports your neck or face or whatever by actually being made of good memory foam. I just can’t say enough about how much better these pillows are than the other brands. It’s night and day. You’re wasting money (like I almost did) buying the other brands so you can save a few bucks. This is something I use every night so I think it’s worth 2-3x what those other pillows cost (I only spent about $25 on this). Just do yourself a favor and get it.

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  9. NJ

    I’ve used this pillow for a few months now. It took a few nights to get used to but it’s really worthwhile. I used to sleep on feather pillows and it always gave me neck or shoulder ache.

    This pillow is very nicely supportive. It’s quite firm so you’ll need to get used to it. There are two neck heights! As a short, petite person, I use the side with the shorter neck height with no problem.

    I’m a mostly back and sometimes side sleeper. Sleeping on the side is a little bit awkward because your arm can’t really go under the pillow easily. But I don’t consider it a deal breaker.

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  10. Laura H

    I bought this pillow because it was supposed to be good for people who needed neck support. I provided measurements and ordered the size indicated for side sleepers (medium). I could not comfortable all night and woke up with pain shooting from my neck down one side of my back. With their “no return” policy I was out over a hundred dollars! It may be okay for back sleepers but definitely not side.

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  11. Daniel

    This pillow is a masterpiece of all the best Tempur-Pedic features and technology. The amazing memory foam and the cooling technology together in a neck pillow form is the trifecta of pillows. I’ve been sleeping on a cheap memory foam pillow for 10 years, and finally decided to try a high quality pillow, and the results are extraordinary. You get what you pay for, and it shows in this pillow. It’s not too firm, not too soft, and it’s extremely cool to to the touch when laying down. I also bought the Tempur-Pedic cloud breeze dual sided cooling pillow but it was WAY too big of a pillow and too high of a profile. If you like a nice sized compact pillow that will give you amazing support and cooling, buy this with confidence. I will definitely buy a 2nd one, you don’t want to miss how amazing this thing is.

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  12. George Kavulich

    I’ve owned one of these pillows for about 7 years.
    This new version is not as conforming and feels like the cheaper foam you’d find in a couch cushion instead of the signature Tempur-pedic foam. I returned this one and bought one from the Tempur-pedic website, and the result was the same. This new one is much stiffer and appears to be made of different foam than my older pillow. I also have a mattress, and the foam layer at the top of the mattress feels like the foam of my old pillow. The foam of my new pillow feels like the layer at the bottom of the mattress. I wouldn’t recommend buying this if you’re used to the older version.

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  13. Shru

    I have severe neck arthritis, and stenosis, which lead me to this pillow. I tried this pillow twice. The first time, the foam seemed a bit lumpy so I decided to send the defective pillow back and try a new one. The second time, I found the pillow to be too firm to lay on my side. I am a combination, back and side sleeper, when I laid on my side, my spine was aligned right, however it caused a lot of soreness and pain on my ear. When I turned on my back, I found the curve to be too high for my spine, it was tilting my neck way too back.

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    Tempur-Pedic TEMPUR-Ergo Neck Pillow Firm Support, Medium Profile, White
    Tempur-Pedic TEMPUR-Ergo Neck Pillow Firm Support, Medium Profile, White
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