Segway – Ninebot ES2-N Foldable Electric Scooter w/15.5 mi Max Operating Range & 15.5 mph Max Speed – Silver/Dark Gray – Dark Grey

This is my second unit. First one purchased from BB came with a torn warranty sticker, so I returned. Second one arrived but due to the holidays and my work schedule I wasn’t able to unbox right away. Finally opened it, and it won’t power on. DOA. Contacted BB customer support ,and they told me to contact the manufacturer because it was a few days past the extended holiday return policy. I would understand if I simply decided I didn’t want the product, but this thing is defective. And I already had to return the initial one. I would reconsider buying this product again because it appears to have too many issues and poor quality control. I would also reconsider making large purchases at BB in the event you don’t have an opportunity to test the product before the return deadline. I have been making several purchases at BB recently, but I’m going to have to reconsider where I make future purchases. Definitely do your homework on the unit and the store before you buy. This is a very poor outcome for a relatively expensive investment.

Such a fun little toy. I forgot that it had eco and sport modes. So the first time riding I was in Eco mode and only got to 15 mph. It felt slow but I was ok with it thinking if I went any faster it wouldn’t feel right. Then I discovered sports mode and hit 25 mph and It felt right. It was so fun flying down a clear stretch of road! Bumps hit hard so be careful. It’s a little heavy for me (5’1” 118 lbs, no strength) so I bought a bag on Amazon and it’s so much easier to carry around now.

Purchased it through BB dot com on Pre Black friday deal for $437.00, waited about a week after instore pick up to finally open it. Watched some youtube videos regarding the model before opening it out of excitement for ny new scooter, then when it came time to set it up……the scooter wouldnt turn on. I checked the connector twice,(made sure it was properly connected to the handlebars. Which btw it is also a pain to connect. Lift it the throttle and brake shifter as a youtube comment suggested.let it charged for about an hour and nothing( after reading the quick guide i figured it couldnt be the battery because they recommend not leaving it drained for long, so i would assume it comes precharged). Searched googled and youtube for answers and found it is a common issue. And after seeing some videos and their comments on the recurring different issues, I decided I will return it(though about exchanging it). Im so bummed, i was so excited to finally owning an e Scooter :/ ! I noticed i could have submitted some pictures but i store it back in its box. I will gladly take my money back and try again in the future.

use the foot brake and broke no other scooter has this type of brake.