Hover-1 – H1 Electric Self-Balancing Scooter w/9 mi Max Operating Range & 9 mph Max Speed – Iridescent

My son loves this, we got it for his birthday. It has bluetooth speakers, app to check the speed, change the led light color and to track the miles driven. My son rides it inside home and on paved road. This is one thing that he has been using for more than 5 months. His excitement has not reduced. It is solid and heavy, good color theme with fancy LEDs.

My elementary aged son has been primarily using the Hoverboard and he loves it! He picked up how to use it in record time! He thinks it’s fun that it plays music (it’s bluetooth paired to my phone) and scoots all over the place. The sound for the music element is decent; could be more clear but my guess is due to the need to be durable some of that quality is compromised–works for the purpose intended though. It’s water resistant so we don’t have to worry about it being outside during moderate weather. It is physically heavy so when he’s changing locations we do move it for him. The app is nice because I can control the level (for us we like it on beginner!) and can customize the lights to for something fun for our son! Because the device can be dangerous if not used properly, it isn’t something we will be letting the neighborhood kids just try but it’s fun for our own personal use.

Purchased this for an 8 year old who really wanted a hoverboard. I picked this model because it seemed like a very solid, high-quality choice with a long range, good top speed and amazing weight capacity. I figured we’d have it for the long haul and the whole family, including me, would be able to ride it.
It hit the mark on all of the above, except it may actually be too big and heavy to be ideal for a smaller kid. I think he’d have an easier time if he had a smaller, lighter model. Even as an adult, I can tell this thing is no joke – it has serious power and you need to ride with confidence or it can get a bit scary. (Hint – always step off backwards!!! If you step off the front, it can take off on you and land you on your backside, trust me.)
One issue I’ve had is with the bluetooth connection and app.
The range is pretty short, so if I’m following along on a bike or something, playing music, it cuts out if I’m not very close to the hoverboard (but range should be adequate if the rider is carrying the connected device). Also, sometimes the app seems to have issues controlling the device – I’ve had some trouble controlling the lights or changing the rider mode. The issue could be with my phone – it’s been dropped a few times and the bluetooth isn’t the most reliable, so I’m reserving judgement on that issue.

Within a weeks time we purchased three and returned all of the boards three weeks later for reasons I will explain below.
After a week (board #1 showed up on a Monday) of having our households very first hoverboard… the kids (all four of them) had so much fun that my wife and I decided to buy a second one to help balance out the shared experience.
To keep the story going, I want to let the readers of this review know that we spent a few weeks looking over manufacturer’s websites, product reviews and doing our due deligence of spec’ing out various boards before we chose to go with the Hover-1 product. The weight allowance of the boards we went with is 264lbs, which neither of us come close to this threshold. We chose to go with the highest threshold of weight allowance for two reasons… one is experienced based that a higher weight threshold should mean sturdier design or higher quality materials (or both) which could hopefully lead into better life expectancy for the board and second is if we ‘adults’ wanted to try one out, we could.
Just after we purchased the second board, a deal of the day had the same model on sale for two-hundred, which is why we had three boards in our house within such a short period of time.
During the time between the purchase of our other boards and the waiting period of about a week for them to arrive at our house… our first board began to experience loss of bluetooth connection (no more speaker use) and the lights stopped working as well. The board would still charge and operate mechanically. The kids didn’t seem mind the loss of lights and sound, but I definitely did.
The second board we recieved came out of the box with the lights and sound never working at all. It did have a very noticeable rattling sound when you picked the unit up and tilted it and mechanically it functioned just as well as the first one. Just a side note: There wasn’t any shipping damage on the boxes containing any of these boards.
The third board, which was the deal of the day board, worked as it should right out of the box. We didn’t give it much use before we returned it. I just didn’t trust the build quality of these boards after seeing the first two fail the way they did.
We did try to reach out to Hover-1 in a email because there isn’t a phone number associated to the customer service department. We never recieved any response which just added to our decision of returning the boards. I also closely inspected the Hover-1 warranty and noticed to my dismay that the warranty has stages to it and none of these stages go past 90 days. So, if you experience problem with the boards past this 90 days you would pretty much be out of luck, unless you purchased an secondary warranty from the retailer. We still haven’t had any feedback from Hover-1 and it’s been almost 30 days out of the 90 they offer, if you catch what I am trying to say. It’s not like they could know we returned the boards. Could you imagine, if we had purchased the extended warranties (which has to be purchased in 7 or 14 days, [I just know it’s less than 30 days] of the initial product purchase) we would’ve been out that additional expense as well. Best Buy doesn’t carry over extended warranties or refund them as they are use it or lose it.
I hope that by sharing my home’s experience, all you future BB Elite+’s make a more informed choice.