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Shark HE402AMZ Air Purifier 4 True HEPA with Microban Protection, up to 1000 Sq. Ft., Captures 99.98% of particles, allergens, viruses, smoke,…
$308.95
Last updated on March 17, 2024 1:10 am Details
$308.95
Ava K Lamb –
To reduce cat dander from the living room and kitchen, open concept, areas.
DEN863 –
This unit is tall, comes to higher than my hip. It is pretty quiet, only at it’s highest speed setting does the sound come to somewhat a disruptive level. It seems powerful because of the size and because of the amount of fans (6) it has inside, but it’s hard to say definitively how powerful it is and nowhere on the literature or videos provided by shark do I see a concrete size of room that this in intended for leaving the customer to just guess.
The remote control works really well and the filter is very easy to deal with . The literature says to clean the internal behind the filter every two months with a vacuum and maybe a cloth but no cleaning products. My filter, according to the digital display, comes with 4,400 hours of use and the unit keeps track of these apparently. I haven’t seen the filters available for these, maybe they aren’t released yet because they didn’t come up on a search.
I think rather than telling you all about how to operate this unit (which is really straight forward and easy for you to watch the video provided by shark) I am going to tell you what this unit lacks that makes it less than maybe it could be at this price point and by this awesome brand name SHARK. I personally tend to love their innovative products.
1. This Air Purifier is not Smart. You can’t connect it to any apps or wifi. You can’t see any graphs or stats while you are away from home. This seems like an absolute no brainer. Many very good filters at less than half this price have very good app functionality.
2. There is no kid safe mode, that’s right, you can’t lock the screen so your toddler or your cousin’s toddler can go nuts with the settings as long as he or she wants. Turning it on and off again and again. Yeah, it’s annoying, I don’t know why they don’t have a child lock mode.
The particle filter stats are pretty cool, you toggle through the display to see the amount of PM1 (tiny viruses or alergens) , PM2.5 smoke and bacteria, and PM 10 (like dust and mold and bacteria) –but again it would be better to see these stats on an app, not just in real time but on a graph of some sort.
Overall I think this is a very good air filter but it is also expensive and lacking some really common features that other much less expensive units have.
DEN863 –
Very surprised to find that this expensive air purifier was defective out of the box–the air quality feature (a major selling point of the purifier) was non-functional. To it’s credit, Shark’s phone support was quick but all troubleshooting steps were unsuccessful in resolving the issue.
Also concerning is the lack of any CADR (Clean Air Delivery Rate) rating for this unit (as of July 2021). This means there has been no independent testing to actually verify the unit’s cubic feet air filtration–making it impossible to compare the product against other air purifiers or to verify the manufacturer’s claim that this unit filters up to 1200 square feet.
Update: so it turns out the air sensor of this unit is actually easily accessible by way of removing a cover on the back of the unit that is secured by a single screw. Before returning the unit to Amazon for a refund, I decided to take a quick look to make sure that the air sensor had not become disconnected. Sure enough, I found that the data cable from the a purifier was disconnected from the air quality sensor. When I tried to reconnect the cable, however, I found that the connector ports of the data cable and air sensor were completely different (i.e. physically incompatible–see picture).
The unit arrived in perfect physical condition with no signs of damage/ no rattling parts audible, so I can only assume someone at the shark factory: (i) forgot to install some adapter part necessary to connect the unit with the air sensor, or (ii) installed a completely incompatible air sensor, and (iii) failed to do even the most rudimentary type of quality control before shipping the unit out.
This seems to be a new to the market air purifier, so I would strongly recommend people avoid purchasing it until shark irons out their quality control and obtains independent CADR testing of the unit.
mike –
Can’t find filters to replace one on the shark on Amazon.
Looked up through shark and filters are out of stock plus price range $80-110 per hepa filter.
Ava K Lamb –
the product doesn’t work. always reads 100% clean even with heavy dust and pets in the room. how can the machine have dust settling on it after 1 day and still say the air is 100%…if there is a reset or fix to make it work let me know. very disappointed.