I purchased 12 of these monitors for my staff, with everyone a pair. One of the monitors worked only for a couple of days, then lost display. I asked for a replacement, but it has been more than 10 days and no solution has been provided to me. I am very frustrated as we need the monitor on a daily basis, as the old one was disposed of. I trusted Phillips and have been using many other equipment of the same brand. I just don’t understand how could a brand new monitor work for only 2 days (Philips announces 4 years warranty). And more, how could they not care about their customers like this.
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★★★★★
Juan G. –
La pantalla es bastante bonita, la calidad de los materiales se nota sin duda, ahora en cuanto a funcionalidad si respeta lo que dice, mi computadora si lo sincroniza a 144hz si ningun problema, pero tiene algunas desventajas que no ha muchos les ha de agradar, especialmente para jugar un videojuego en competitivo:
La primera tiene un ghosting considerable, ojo, no todos se sienten afectados a ello, pero si tu eres sensible lo vas notar y un buen, así que es un punto a ver.
Aunque la calidad de la imagen es muy buena, tiene muy poca vivez de colores, se que es un panel VA y no va ser la misma calidad que una IPS, pero creo que el brillo si se siente con una VA bastante basica del mercado, si vienes de algo mejor lo vas a notar enseguida, caso contrario si vienes de algo peor (como de un panel TN). En lo personal si creo que le falte brillo, igual al ser mi primera VA y venir de una IPS no ayuda mucho, pero aun asi he visto pantallas oficineras con mejor brillo que esta.
Fuera de esos dos puntos si es un excelente monitor, tiene una excelente calidad de construcción, soporte para VESA, su stand me parece aceptable, cumple con los hz y tiempo de respuesta que dice tener pero tiene esos peros, igual por el precio es imposible conseguirte algo mejor sin desembolsar 1500 o 2mil pesos mas. Ya depende a que modo de juego desees jugar con este monitor y si esos aspectos no te importen mucho, repito, por el momento no vas a encontrar algo mas barato a este precio para lo que ofrece (1080p, 144hz por 1ms MPRT)
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★★★★★
Amazon_guy –
This is a review on 23.8″ IPS FreeSync model (246E9QDSB).
As some people are complaining about the poor viewing angle, I believe it. If you are going to place this monitor where your head is going to be positioned directly in front of the screen, you should be fine. If you are going to place it where people will look up or down, you may not like it. The screen looks dark when you look at it from the side.
For those of you who are planning to attach a VESA mount for the monitor arm, those holes on the back are for 75x75mm. Most of the VESA mounting bracket comes with 75×75 and 100x100mm ready, but if you look at my picture in the attachment, you will know that the bracket has to stick out. Depending on the shape of your bracket, it can completely block the access for the cable connections.
Once I turned on my computer and noticed that the texts and pictures are not so crisp. After I installed the driver for the monitor, it took care of the problem. You can google “Philips 246E9QDSB” and find the download link under support on the product website. Readme text file included in the driver folder will tell you how to install it.
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★★★★★
Mohammad –
was very happy to buy this monitor, unfortunately every time you turn it on it reminds you that don’t keep static image for more than 30 minutes otherwise there is risk of pixel burn!!!!
are you kidding?! it is not 1990s!!! do you expect me to run screen savers from windows 98?!
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★★★★★
david –
The monitor itself was fine and had no real problems with it per se. But their warranty is something else. After it quit working after six months I contacted Philips and they refused to honor their own warranty. They said their warranty does not cover physical damage to the monitor itself. All I did was unplug it and used a new monitor to replace it for a few days and when plugging it back in it did not work. Philips may have won the battle but lost the war since I never will use a Philips product again period. They tried to make me out a liar and I do not appreciate it. I had the monitor six months and have used several of their monitors over my 69 years and the products have been OK. If you buy this product–be forewarned concerning their warranty coverage.
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★★★★★
Alice P. –
Do not buy them if you plan to install them on a arm-stand, or stand-monitor support. The screen is setup for a 75X75 VESA. But most support are based on a dual compatible 75×75 and 100×100 VESA will cover the ports at the back of the screen. So really bad design…
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★★★★★
Don Mago –
The monitor, Model 246E9QDSB/27, ordered with free shipping, arrived six days after the order was placed. It was in top condition due to manufacturer’s styrofoam inside a strong box inside an Amazon box. The monitor setup was easy and I used the DVI connection. I was very taken aback when I turned the unit on and got a full color, brilliant display that was decidedly better than the monitor I replaced. Overall I am very pleased with the performance so far. The ISP screen is very applicable to our family needs as we frequently Skype with our grandchildren. Two of us sit side-by-side, dividing the screen, and each of us has a great view due to the very wide viewing angle (178 deg). I believe gamers might find this monitor to be very adequate but have not tried it for gaming use. There is absolutely no apparent flicker and the Low Blue Light setting gives a very normal brightness for almost all of our normal viewing needs. Toggling between Low Blue Light and Normal Light mode is a quick and simple procedure once you locate and learn the function of the single switch (see comment below). There are a few items that I will note. First, although the monitor does comply with the VESA mounting standard (in this case, 75mm by 75mm) for monitor mounting, I could not use my very flexible tilt and rotate desktop monitor stand I had anticipated using because the input fittings which extend out perpendicular from the monitor back, both DVI and VGA, interfere enough with the stand column as to prevent the use of the stand. I could use HDMI for this model number but to do so would require some challenging cabling mods for my particular setup. Secondly, the on/off and mode selector switch is rather cryptically described in the manual. I finally found the switch and discovered that it was a multi-function toggle-type switch located at the bottom center of the monitor back. The diagramatic instructions should be augmented by stating in words, “The on/off and multi-function toggle-type switch is located about one inch from the bottom center of the monitor back. This switch is used for selecting the monitor functions and for making monitor adjustments.” Thirdly, there was no CD or DVD included with the order. I went online to the Phillips website under Support, downloaded the driver file and User Manual and easily found the latest driver with the helpful instruction as to how to verify that the generic Windows 10 driver was being used and instruction as to how to install and verify that the correct driver had been installed. I consider these to be minor critics. In short, I am very pleased with this high-quality, very modern and up-to-date monitor…good job Phillips!
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★★★★★
TT –
This review relates to the 27″ with USB-C dock. In order to connect the display via the supplied USB-C cable and achieve the full 4K at 60hz you must ensure the following: 1. Set monitor to USB 2.0 via monitor controls 2. Set monitor to DisplayPort 1.2 via monitor controls 3. Ensure you have downloaded the most recent DisplayPort drivers for Mac and confirmed they are enabled via About this mac/System report/Software/Extensions/DisplayLinkDriver > Loaded: Yes
Should you connect with USB setting at 3.2 the bridge will support faster USB speeds but the display will cap out at 30hz. This is due to the limitations of data, display and power transfer of the USB-C architecture. When the display is only in DisplayPort 1.1 you won’t be able to get anywhere near 4K.
*Thunderbolt 3 cables provide no benefit or difference to USB-C as they need to be certified for both connections (and this is not a T3 monitor). *When set to the above settings you can still use the included bridge for USB 2.0 speeds plus upstream power of 65W to your Macbook/Pro. *In the macOS display settings hold ‘Option’ and hit ‘Scaled’ to switch between manual and automated resolutions. You can run scaled resolutions at comparable 4K density which looks great and is functional. Most systems should provide 1920, 2560, 3008, 3360 and 3840. *If you have Thunderbolt 3 capability your graphics can run this monitor (including all recent integrated Iris graphics). If you are using a non-Thunderbolt 3 Macbook you may not be able to run full 4K60 but still a comparable scaled version.
This is a great monitor once you get it dialled in! I’ve connected an additional USB hub for a total of 6 peripherals, GB Ethernet and line out all with a single cable to the Mac, powering it at 65W. If you use your MacBook closed it boots automatically when you turn the monitor on. Very happy with purchase.
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★★★★★
Zach –
After reading some reviews on here, there was some conflicting information regarding whether or not the monitor had built in speakers. I got the monitor and plugged in a working HDMI cable and was able to get everything connected but there was no sound. Called tech support and they referred me to the model number: 246E9QDSB. Turns out that this particular model does not have built in speakers. I was confused because the manual that I found online from the Philips website states on page 13, under ‘convenience’, that there are two built in speakers for the unit. BUT the speakers are only built into the 246E9QJA model. The back of the monitor looks like it has vents/ports for speakers, but the tech said that was because they use the same shell as the 246E9QJA for the 246E9QDSB, but do not incorporate the speakers. Not the end of the world, as there is a convenient HDMI audio out port on the back for desktop speakers (which I likely would have used anyways). Just make sure that you know which model number you are getting if having built-in speakers is a must.
starr –
I purchased 12 of these monitors for my staff, with everyone a pair. One of the monitors worked only for a couple of days, then lost display. I asked for a replacement, but it has been more than 10 days and no solution has been provided to me. I am very frustrated as we need the monitor on a daily basis, as the old one was disposed of.
I trusted Phillips and have been using many other equipment of the same brand. I just don’t understand how could a brand new monitor work for only 2 days (Philips announces 4 years warranty). And more, how could they not care about their customers like this.
Juan G. –
La pantalla es bastante bonita, la calidad de los materiales se nota sin duda, ahora en cuanto a funcionalidad si respeta lo que dice, mi computadora si lo sincroniza a 144hz si ningun problema, pero tiene algunas desventajas que no ha muchos les ha de agradar, especialmente para jugar un videojuego en competitivo:
La primera tiene un ghosting considerable, ojo, no todos se sienten afectados a ello, pero si tu eres sensible lo vas notar y un buen, así que es un punto a ver.
Aunque la calidad de la imagen es muy buena, tiene muy poca vivez de colores, se que es un panel VA y no va ser la misma calidad que una IPS, pero creo que el brillo si se siente con una VA bastante basica del mercado, si vienes de algo mejor lo vas a notar enseguida, caso contrario si vienes de algo peor (como de un panel TN). En lo personal si creo que le falte brillo, igual al ser mi primera VA y venir de una IPS no ayuda mucho, pero aun asi he visto pantallas oficineras con mejor brillo que esta.
Fuera de esos dos puntos si es un excelente monitor, tiene una excelente calidad de construcción, soporte para VESA, su stand me parece aceptable, cumple con los hz y tiempo de respuesta que dice tener pero tiene esos peros, igual por el precio es imposible conseguirte algo mejor sin desembolsar 1500 o 2mil pesos mas. Ya depende a que modo de juego desees jugar con este monitor y si esos aspectos no te importen mucho, repito, por el momento no vas a encontrar algo mas barato a este precio para lo que ofrece (1080p, 144hz por 1ms MPRT)
Amazon_guy –
This is a review on 23.8″ IPS FreeSync model (246E9QDSB).
As some people are complaining about the poor viewing angle, I believe it. If you are going to place this monitor where your head is going to be positioned directly in front of the screen, you should be fine. If you are going to place it where people will look up or down, you may not like it. The screen looks dark when you look at it from the side.
For those of you who are planning to attach a VESA mount for the monitor arm, those holes on the back are for 75x75mm. Most of the VESA mounting bracket comes with 75×75 and 100x100mm ready, but if you look at my picture in the attachment, you will know that the bracket has to stick out. Depending on the shape of your bracket, it can completely block the access for the cable connections.
Once I turned on my computer and noticed that the texts and pictures are not so crisp. After I installed the driver for the monitor, it took care of the problem. You can google “Philips 246E9QDSB” and find the download link under support on the product website. Readme text file included in the driver folder will tell you how to install it.
Mohammad –
was very happy to buy this monitor, unfortunately every time you turn it on it reminds you that don’t keep static image for more than 30 minutes otherwise there is risk of pixel burn!!!!
are you kidding?!
it is not 1990s!!! do you expect me to run screen savers from windows 98?!
david –
The monitor itself was fine and had no real problems with it per se. But their warranty is something else. After it quit working after six months I contacted Philips and they refused to honor their own warranty. They said their warranty does not cover physical damage to the monitor itself. All I did was unplug it and used a new monitor to replace it for a few days and when plugging it back in it did not work.
Philips may have won the battle but lost the war since I never will use a Philips product again period. They tried to make me out a liar and I do not appreciate it. I had the monitor six months and have used several of their monitors over my 69 years and the products have been OK. If you buy this product–be forewarned concerning their warranty coverage.
Alice P. –
Do not buy them if you plan to install them on a arm-stand, or stand-monitor support. The screen is setup for a 75X75 VESA. But most support are based on a dual compatible 75×75 and 100×100 VESA will cover the ports at the back of the screen. So really bad design…
Don Mago –
The monitor, Model 246E9QDSB/27, ordered with free shipping, arrived six days after the order was placed. It was in top condition due to manufacturer’s styrofoam inside a strong box inside an Amazon box. The monitor setup was easy and I used the DVI connection. I was very taken aback when I turned the unit on and got a full color, brilliant display that was decidedly better than the monitor I replaced. Overall I am very pleased with the performance so far.
The ISP screen is very applicable to our family needs as we frequently Skype with our grandchildren. Two of us sit side-by-side, dividing the screen, and each of us has a great view due to the very wide viewing angle (178 deg). I believe gamers might find this monitor to be very adequate but have not tried it for gaming use. There is absolutely no apparent flicker and the Low Blue Light setting gives a very normal brightness for almost all of our normal viewing needs. Toggling between Low Blue Light and Normal Light mode is a quick and simple procedure once you locate and learn the function of the single switch (see comment below).
There are a few items that I will note. First, although the monitor does comply with the VESA mounting standard (in this case, 75mm by 75mm) for monitor mounting, I could not use my very flexible tilt and rotate desktop monitor stand I had anticipated using because the input fittings which extend out perpendicular from the monitor back, both DVI and VGA, interfere enough with the stand column as to prevent the use of the stand. I could use HDMI for this model number but to do so would require some challenging cabling mods for my particular setup. Secondly, the on/off and mode selector switch is rather cryptically described in the manual. I finally found the switch and discovered that it was a multi-function toggle-type switch located at the bottom center of the monitor back. The diagramatic instructions should be augmented by stating in words, “The on/off and multi-function toggle-type switch is located about one inch from the bottom center of the monitor back. This switch is used for selecting the monitor functions and for making monitor adjustments.” Thirdly, there was no CD or DVD included with the order. I went online to the Phillips website under Support, downloaded the driver file and User Manual and easily found the latest driver with the helpful instruction as to how to verify that the generic Windows 10 driver was being used and instruction as to how to install and verify that the correct driver had been installed. I consider these to be minor critics. In short, I am very pleased with this high-quality, very modern and up-to-date monitor…good job Phillips!
TT –
This review relates to the 27″ with USB-C dock. In order to connect the display via the supplied USB-C cable and achieve the full 4K at 60hz you must ensure the following:
1. Set monitor to USB 2.0 via monitor controls
2. Set monitor to DisplayPort 1.2 via monitor controls
3. Ensure you have downloaded the most recent DisplayPort drivers for Mac and confirmed they are enabled via About this mac/System report/Software/Extensions/DisplayLinkDriver > Loaded: Yes
Should you connect with USB setting at 3.2 the bridge will support faster USB speeds but the display will cap out at 30hz. This is due to the limitations of data, display and power transfer of the USB-C architecture. When the display is only in DisplayPort 1.1 you won’t be able to get anywhere near 4K.
*Thunderbolt 3 cables provide no benefit or difference to USB-C as they need to be certified for both connections (and this is not a T3 monitor).
*When set to the above settings you can still use the included bridge for USB 2.0 speeds plus upstream power of 65W to your Macbook/Pro.
*In the macOS display settings hold ‘Option’ and hit ‘Scaled’ to switch between manual and automated resolutions. You can run scaled resolutions at comparable 4K density which looks great and is functional. Most systems should provide 1920, 2560, 3008, 3360 and 3840.
*If you have Thunderbolt 3 capability your graphics can run this monitor (including all recent integrated Iris graphics). If you are using a non-Thunderbolt 3 Macbook you may not be able to run full 4K60 but still a comparable scaled version.
This is a great monitor once you get it dialled in! I’ve connected an additional USB hub for a total of 6 peripherals, GB Ethernet and line out all with a single cable to the Mac, powering it at 65W. If you use your MacBook closed it boots automatically when you turn the monitor on. Very happy with purchase.
Zach –
After reading some reviews on here, there was some conflicting information regarding whether or not the monitor had built in speakers. I got the monitor and plugged in a working HDMI cable and was able to get everything connected but there was no sound. Called tech support and they referred me to the model number: 246E9QDSB. Turns out that this particular model does not have built in speakers. I was confused because the manual that I found online from the Philips website states on page 13, under ‘convenience’, that there are two built in speakers for the unit. BUT the speakers are only built into the 246E9QJA model. The back of the monitor looks like it has vents/ports for speakers, but the tech said that was because they use the same shell as the 246E9QJA for the 246E9QDSB, but do not incorporate the speakers. Not the end of the world, as there is a convenient HDMI audio out port on the back for desktop speakers (which I likely would have used anyways).
Just make sure that you know which model number you are getting if having built-in speakers is a must.